1. Introduction
SERVICESDOGS respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, process, store, and disclose information when you use our Services.
2. Information We Collect
We may collect:
Personal Information
Name, Email address, Billing information, Payment details, Phone number, Account information, User-generated content.
Technical Information
IP address, Browser type, Device information, Cookies, Analytics data, Usage behavior, Referral sources
Transaction Information
Purchase history, Subscription status, Payment processor metadata, Refund records, Fraud prevention signals
3. How We Use Information
We use information to:
Provide and improve Services, Process payments, Prevent fraud and abuse, Communicate with users, Provide support, Analyze performance, Comply with legal obligations, Personalize user experiences, Enforce policies.
4. Payment Processing
Payments may be processed through third-party providers including Stripe and Whop. We do not directly store full payment card information. Payment processors manage sensitive payment data according to their own compliance standards and privacy practices.
5. Cookies and Tracking Technologies
We may use cookies, analytics tools, tracking pixels, and similar technologies to: Improve website functionality, Measure marketing performance, Understand user behavior, Prevent fraud, Personalize experiences.
You may disable cookies through your browser settings.
6. Sharing of Information
We may share information with:
Payment processors, Hosting providers, Analytics providers, Customer support tools, Communication platforms, Legal authorities when required, Fraud prevention providers, We do not sell personal information to third parties.
7. Data Retention
We retain information only as long as reasonably necessary for: Service delivery, Compliance, Fraud prevention, Tax obligations, Legal obligations, Business operations.
8. Security
We implement commercially reasonable security measures to protect user information.
However, no online transmission or storage system can be guaranteed completely secure.
9. International Data Transfers
Your information may be processed in jurisdictions outside your country of residence. By using the Services, you consent to such transfers where legally permitted.
10. User Rights
Depending on your jurisdiction, you may have rights to:
Access your data, Correct inaccuracies, Request deletion, Object to processing, Request portability, Withdraw consent.
Requests may be submitted to support@servicesdogs.com.
11. Children’s Privacy
Our Services are not directed toward individuals under 18 years old.
We do not knowingly collect personal information from minors.
12. Policy Updates
We may update this Privacy Policy periodically.
Continued use of the Services after updates constitutes acceptance of the revised policy.
13. Contact
SERVICESDOGS
Operated through SERVICE DOGS LLC and SERDOGS MARKETING LLC
Email: support@servicesdogs.com